THE ELITE CAFE / FREQUENTLY ASKED QUESTIONS

Before you settle in.

The answers to a more effortless visit.

BEFORE YOU SETTLE IN

A few things you might wonder.

Where are you located?+

We are in Kilimani, Nairobi. Walk-ins are always welcome — WhatsApp our concierge for directions and today’s opening hours.

Can I just walk in?+

Absolutely. Walk-ins are always welcome, subject to available seating. WhatsApp our concierge to check before you arrive.

What does KSh 1,000 include?+

A 3-hour session in your chosen zone, one complimentary craft coffee — any drink on our menu — up to 400 Mbps symmetrical fiber Wi-Fi, and uninterrupted power with dual UPS and generator backup.

Which coffees can I choose from?+

The full espresso bar: espresso, macchiato, cortado, flat white, cappuccino, latte, mocha, americano, cold brew, iced latte, pour-over and affogato.

How far ahead can I book?+

Choose a session today or up to 7 days ahead. The reservation demonstration does not hold a real seat.

Can I take a video call?+

Yes, in the Social & Call Cafe. The Silent Focus Lounge has a strict no-calls and no-conversation rule.

Is the M-Pesa payment real?+

Currently this is a clearly labeled simulation. No money is charged, no STK push is sent, and you should never enter your PIN on this website.

Can I stay longer than three hours?+

Yes. Renew for another 3-hour session at KSh 1,000, subject to availability.

YOUR SPACE IS WAITING

A better place to spend your next three hours.

Reserve ahead, or simply drop by our Kilimani lounge. Walk-ins are always welcome.

Book on WhatsApp